Greeter Committee

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'''Where do we go from here?
 
'''Where do we go from here?
 
* Ideally we'll have some set open hours: 8-11 is a good target
 
* Ideally we'll have some set open hours: 8-11 is a good target
* It would be ideal to have two Greeters here at a time (would also be a good way to vet new greeters, if a new Greeter is always overlapping with an experienced Greeter)
+
* It would be ideal to have two Greeters here at a time, each with 4-hour, overlapping shifts (this would also be a good way to vet new greeters, if a new Greeter is always overlapping with an experienced Greeter)
* For now, if there are two Greeters at the door, we can keep the door open to the public.  
+
* For now, if there is at least one Greeter at the door (preferably 2 Greeters), we can keep the door open to the public.  
 
* When Noisebridge is not open to the public, a Member needs to step up to take the visitor under their wing as their guest, and be personally responsible for them for as long as they are in the space (and the Member must be present at the space while their guest is in the space).
 
* When Noisebridge is not open to the public, a Member needs to step up to take the visitor under their wing as their guest, and be personally responsible for them for as long as they are in the space (and the Member must be present at the space while their guest is in the space).
  
  
 
'''TODO:
 
'''TODO:
*List of people who are banned (preferably with pictures)
+
* List of people who are banned (preferably with pictures)
*Wiki page describing the responsibilities of the greeters
+
* Wiki page describing the responsibilities of the greeters
*Card with an outline of what we're about
+
* Card with an outline of what Noisebridge is about
*A few fictitious "profiles" to illustrate the ideal noisebridge-er(?)
+
* A few fictitious "profiles" to illustrate the ideal noisebridge-er(?)

Revision as of 11:44, 13 August 2014

Greeters

Having Greeters at the door to welcome people has worked very well at hackerspaces around the world.

The purpose of the Greeter Committee is to create a system and processes that welcome everyone to Noisebridge who would like to see how Noisebridge can benefit them and how they can contribute to Noisebridge, thus attracting people who belong at Noisebridge.

In addition, the purpose is to keep out people who do not belong at Noisebridge.


Meeting notes: Tuesday, 12-Aug-2014

It's up to Greeters to welcome people to Noisebridge,
give tours of Noisebridge for new people (including showing them what Noisebridge is about, and what it is not about, including activities and conduct). Greeters also keep people out who don't belong at Noisebridge. This filters unpleasant noise at the earliest stage.

  • Greeters are also the point person for people at Noisebridge to go to when there is a problem in the space

Noisebridge will have hours when we are open to the public
and hours when Noisebridge is only open to Members in good standing and their guests.

  • A possible start for Open Hours: 8am to 11pm (if we can have enough Greeters to commit to shifts during these hours)
  • Noisebridge is only open to the public when there is at least one Greeter at the door


How do we decide who belongs here and who doesn't?

  • Need to be contributing to and benefitting from Noisebridge
  • Zero tolerance for intolerant people
  • Must be willing to change behavior when people in the Noisebridge community see their behavior as unexcellent
  • Greeters will need to use their judgment
  • (this topic needs more discussion)


Who is the ideal Noisebridge person? There are many ways that people can be excellent at Noisebridge.

  • Attends a class
  • Teaches a class that people like
  • Works on cool projects
  • Idea: create some cartoon avatars of several examples of ideal Noisebridge community people (as a fun way to give examples to people on what is excellent)


We need Greeters who are:

  • Respected by the community
  • Not liable to power-trip
  • Able to read people
  • Able to be assertive when necessary
  • Willing to take responsibility when they mess up


Need a formalized process for vetting new Greeters:

  • Nomination of people for the role
  • Background check
  • Training process (including roll-playing sessions)


Need a way to identify Members in good standing -- perhaps:

  • Treasurer gives Greeters updated list of Members in good standing each week (check against photo ID if the Greeter is unsure)
  • RFID cards for Members
  • NFC on phone can check RFID cards
  • Multiple methods would be ideal


Where do we go from here?

  • Ideally we'll have some set open hours: 8-11 is a good target
  • It would be ideal to have two Greeters here at a time, each with 4-hour, overlapping shifts (this would also be a good way to vet new greeters, if a new Greeter is always overlapping with an experienced Greeter)
  • For now, if there is at least one Greeter at the door (preferably 2 Greeters), we can keep the door open to the public.
  • When Noisebridge is not open to the public, a Member needs to step up to take the visitor under their wing as their guest, and be personally responsible for them for as long as they are in the space (and the Member must be present at the space while their guest is in the space).


TODO:

  • List of people who are banned (preferably with pictures)
  • Wiki page describing the responsibilities of the greeters
  • Card with an outline of what Noisebridge is about
  • A few fictitious "profiles" to illustrate the ideal noisebridge-er(?)
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