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== Abuse Contacts == It's important to report trolls to the ISP hosting the abuser. Most ISPs have an acceptable use policy which prohibits antisocial behavior, and having everyone affected by the troll report the abuser will help limit the troll's resources. Here's a list of AUPs and contacts for various ISPs. You should also get the output of the following CTCP requests to help fingerprint the user BEFORE you kick them from the channel: * FINGER - Returns the user's full name, and idle time. * VERSION - The version and type of the client. * SOURCE - Where to obtain a copy of a client. * USERINFO - A string set by the user (never the client coder) * CLIENTINFO - Dynamic master index of what a client knows. * PING - Used to measure the delay of the IRC network * TIME - Gets the local date and time from other clients. {|border="1" !Domain !AUP !Sections likely violated !Contact email address |- |covad.net |[http://support.covad.net/export/sites/support/resources/legal/docs/Covad_AUP.pdf Acceptable Use Policy] |Illegal use prohibited (iv), Abuse use prohibited (ii), (v) |abuse@covad.net |- |sbcglobal.net, pacbell.net, 64.134.230.29 (wayport) |[http://www.att.com/aup Acceptable Use Policy] |Inappropriate Interaction with Minors, Threatening Material or Content |abuse@att.net |- |comcast.net |[http://www.comcast.com/Corporate/Customers/Policies/HighSpeedInternetAUP.html High Speed Internet AUP] |Conduct and information restrictions |[http://www.comcast.net/terms/abuse/ abuse@comcast.net] |- |157.22.245.18 (spoofed reverse DNS PTR of bordersgroupinc.customer.alter.net) |[http://www.verizonbusiness.com/terms/aup/ Acceptable Use Policy] |Illegal Use ("Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes... material that is obscene") |[http://www.verizonbusiness.com/terms/aup/contacts/ abuse-mail@verizonbusiness.com] |- |}
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