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== Defense Procedures == There is an inherent conflict between allowing free speech in #noisebridge and restricting the ability of trolls to disrupt the exchange of ideas. Any restrictions on speech must be temporary. Remember to undo any changes you make within about 24 hours. Some tips on creating hostmasks: * Around trollcon 2, trolls may start joining from multiple domain names. Make sure to reverse lookup the names to see if they're in the same network block. If they are, set a mask for the whole block. * Don't bother with username masks (*!email@example.com) unless you know that a troll is on a shared vhost they don't have root on (such as chef.nerp.net). It is common for trolls to be able to spoof ident replies. * Note that afraid.org provides a large pool of domains which can have reverse DNS entries added by arbitrary members of the public. Subdomains under a domain hosted by afraid.org may be entirely legitimate, although you should report offensive subdomains to dnsadmin at afraid dot org for TOS/AUP violations. === Trollcon 0 === Recommended [http://freenode.net/using_the_network.shtml channel mode]: +Cn People are chatting about their business as usual, occasional frustrated ranting by someone. === Trollcon 1 === Recommended channel mode: +Cnpt Troll present and attempting to provoke an emotional response. Procedure: Set +q on the troll. === Trollcon 2 === Recommended channel mode: +Cnptj 1:60 and possibly +q $~a to quiet unregistered users, or even +r to prevent unregistered users from joining at all. Multiple trolls incoming and spamming the channel. Procedure: Set +j 1:60 on the channel to throttle joins and buy a little time, then start setting +q on the trolls. If the trolls are coming through a web gateway or an IRC bounce host like xzibition, then use a forwarding ban similar to this: +b *!*@gateway/web/cgi-irc/irc.wikia.com/*$##overflow If the spam makes it hard to see or cut and paste names to create hostmasks, then quiet all nonregistered users temporarily: +q $~a === Trollcon 3 === Recomended channel mode: You're boned. If possible, use a kickban everyone script to buy time. Channel takeover, troll(s) have ops, spambot(s) spewing text into the channel. Procedure: Get a hold of radii, Syzygy-, or Valkyrie` to override ops and reclaim the channel. "/msg chanserv access #noisebridge list" will give you the current list of registered channel operators. It's not guaranteed, but Freenode staff may show up and help deal with it, as they claim to have a mechanism for detecting these kinds of problems.
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