ServiceAnimals

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http://www.dmv.ca.gov/pubs/brochures/fast_facts/ffdmv05.htm

Questions You May Be Asked

You should be prepared to answer either of the following questions:

   Is your animal a service animal?
   What tasks has the animal been trained to perform?

Questions You May Not Be Asked

These questions may not be asked:

   Does your service animal have an ID card?
   Has your animal been certified as a service animal?
   What is your disability?

NOTE:Although some service animals wear identifying harnesses or special collars, there is no requirement that service animals be identified. How Should You Be Treated?

You should expect to be treated with the same care and concern as any other customer. You may not be charged a deposit or surcharge so your animal may accompany you. You cannot be segregated from other customers because you are accompanied by your service animal. You should not expect faster or better service because you are accompanied by your service animal.

You should not be asked to remove your animal from the office unless:

   the animal is out of control and you are not trying to control it, or
   the service animal poses a direct threat to the health or safety of other people. If this happens, you have the option of conducting your DMV business without having your animal on the premises.

NOTE: County/city ordinances regarding leash laws apply to service animals as well as pets. Service animals must be leashed when inside a DMV field office if local county/city ordinances require it.