[Noisebridge-board] PG&E Deposit

Rachel McConnell rachel at xtreme.com
Fri Oct 23 17:28:57 PDT 2009


Agreed.  But it's worth another 15 minutes on the phone.

Andy Isaacson wrote:
> On Fri, Oct 23, 2009 at 05:22:08PM -0700, Rachel McConnell wrote:
>> Here is the result of my phone call:
>>
>> * all new business accounts must pay a deposit
>> * the rep had no idea why I wasn't told about it when I initially called
>> * the previous account we had was residential (this tallies with what I
>> was previously told) and the credit requirements are different so they
>> could not use that credit history for the new account
>> * after 12 months with no more than two late notices and no service
>> interruptions due to non-payment, the deposit will be credited to our
>> account
>> * there is a credit department we can contact to ask for the deposit to
>> be reduced, at 1-800-511-0374, hours M-F 7-3:30
>>
>> I'll call that number on Monday and see if I can get anywhere.
> 
> That seems entirely reasonable, and while I wouldn't mind getting the
> deposit reduced, I don't think we need to worry over much if they won't.
> 
> -andy
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