[Noisebridge-board] Refund Policy

Jeffrey Malone ieatlint at tehinterweb.com
Mon Jan 4 13:51:21 PST 2010


I went ahead and issued the refund, chocking it up to something of an
accident on the other party's end.

Still, if we can get a more defined answer in case this happens again
in the future, it would be best.

Until then, I'm going to simply use my discretion in cases that I feel
there is no drama, the transaction amount is not significant, and the
transaction in question is recent.
Emo-quit ones involving "I'm quitting Noisebridge forever and want my
money back!", along with transactions that occurred beyond a
reasonable time for the other party to recognise it as a mistake will
not be refunded without me seeking advice/guidance or potentially
consensus.

Jeffrey

On Mon, Jan 4, 2010 at 11:05 AM, Rachel McConnell <rachel at xtreme.com> wrote:
> I don't know that it has ever come up before.  My feeling is that we
> should refund someone who wants it... treat it as correcting an error
> rather than disbursing money.  If it's a dues payment I'd strongly
> suggest that they stop being a member, perhaps go on hiatus if they're
> currently short on cash.
>
> HOWEVER we should probably check with someone knowledgeable about
> nonprofit accounting to see if there are pitfalls here.  I will ask my
> accountant who may or may not have an answer.
>
> R
>
> Jeffrey Malone wrote:
>> Hey,
>>
>> So a request has been given to me to refund a Paypal payment from a person.
>> I won't name the person, and would prefer to keep the details of it
>> all quiet so as to respect their privacy.
>>
>> But I don't know what policy, if any, we have on refunds?  Is there
>> something defined, is it up to my discretion, or what?
>>
>> Jeffrey
>> _______________________________________________
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